Returns and Refunds

Last Updated 3/31/2024

Thank you for shopping at Little Giggles Galore! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer 30 day return policy. If we receive your return within the first 30 days of your purchase, we will arrange for a full refund on that item. However, if more than 30 days have passed since your purchase, we are sorry, but we cannot offer you a refund of any kind.

Eligibility for Refunds

  • The return must be received within 30 days from the delivery date.
  • The item(s) must be in its original condition, unused, unsoiled, and with all tags and packaging intact.
  • The item must have a valid a receipt or proof of purchase included.

Exchanges

  • We are sorry, but we do not offer exchanges at this time.

Exempt Goods

The following are exempt from refunds:

  • Personalized or customized items.
  • Personal and/or health items.
  • Clearance or final sale items.

How to Return an Item

  1. To initiate a return, please complete our refund request form within the eligible return period. Please be prepared to provide your order number and a detailed reason for the return.
  2. Once we receive your request, we will provide you with instructions on how to proceed with the return. Please do not ship the item(s) back to us without obtaining prior authorization.
  3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  4. If you are approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment.

Shipping

  • Please do not send the product back to the manufacturer. It must be sent back to Little Giggles Galore according to the instructions sent to you following your return request.
  • You are responsible for the cost of return shipping, unless the return is due to our error or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the item(s). We cannot guarantee that we will receive your returned item(s) and cannot be held responsible for items lost or damaged during return transit.
  • If the return is due to our error or a defective product, please contact us for further instructions. We will provide a prepaid shipping label or arrange for the return shipping at our expense.

Refunds

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
  • If your return is approved, a refund will be processed to your original payment method within a reasonable timeframe. Please note that the refund amount will exclude any shipping charges paid during the original purchase.
  • Depending on your payment provider, it may take some time for the refund to be reflected in your account.

Late or Missing Refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you have done all of this and you still have not received your refund, please contact us. We may request photographic evidence of the damage or defect to assist in the resolution process. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

Contact Us

  • If you have any further questions or need assistance with our return policy, please to contact us. We are here to help and strive to provide excellent service.

Note: This return policy is subject to change without prior notice. Please refer to the latest version available on our website for the most up-to-date information.